ezTicket is a comprehensive solution that supports ticket sales, control, and management for amusement parks. The system allows individual customers/agents to easily book tickets according to discount policies. The transactions are automatically synchronized, facilitating unified and centralized reporting.

– Customer Experience

• Customers have to wait in line to purchase tickets.
• Customers who buy tickets online still have to wait in line to exchange them at the counter.
• Lack of multilingual support and currency suggestions.
• Absence of social network login integration.

– Interactivity

• Lack of a booking engine integrated with the ticketing systems of agents or sales channels.
• Absence of self-check-in kiosks and automated ticket vending for customers.
• Inability to use phones or digital tickets at access gates.

– Agents

• Lack of tools to expand sales channels for travel agents (sub-agents).
• Insufficient proactivity in managing and creating bookings for travel agents.
• Lack of data synchronization between online bookings and the underlying system.
• Difficulty in calculating discounts and promotions.

– Management

• FRAGMENTED master data system is challenging to manage.
• Time-consuming support for unnecessary tasks related to travel agents (booking, reporting, etc.).
• Time-consuming GENERATING and ANALYZING reports.
• Inflexible pricing policies, discounts, and deposit requirements.

• Selling individual tickets and printing electronic invoices at the counter.
• Synchronizing bookings with the ezBooking online ticketing system.
• Providing easy rewards, promotions, and discounts for customers.
• Generating comprehensive and detailed statistical reports for employees and assisting with debt payment.
• Integrating membership cards.
• Remotely controlling the ACM gate.
• Offering various additional utilities (such as cabin, parking lot, and ACM images).

The dedicated and experienced technical team of ezCloud is always ready to assist customers in resolving any issues or addressing any inquiries quickly and effectively. This ensures that customers can use the system easily and achieve success in their business operations.

The software can be used on both Windows and MacOS operating systems.